play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 6864494847
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for a proper signal before clicking "send OTP" and waiting again. If you don't receive an OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email for assistance in transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again, which should allow you to play smoothly. This should update your app to the newest version.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and bonus funds cannot be withdrawn. This means users can access their hard-earned gaming rewards, albeit with a minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but this efficiency can sometimes result in a lengthy process taking 30 minutes to 3 hours. However, payment processing may experience delays, requiring users to wait up to 24 hours for transactions to be completed. This discrepancy highlights the app's varying processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you experience any issues, contact their care centre for assistance.
We at play exchange prioritize your convenience and security, providing a range of reliable deposit and withdrawal methods. Whether you prefer to use credit cards, e-wallets, or even cryptocurrencies, our user-friendly platform ensures seamless transactions. Our platform is designed to accommodate your preferences, providing a secure and hassle-free experience. In addition to our secure transaction process, our dedicated customer support team is available 24/7, 365 days a year to assist with any questions or issues you may encounter. Our team is committed to providing prompt and effective solutions to ensure your satisfaction and peace of mind. We understand the importance of security and privacy, and our platform is built with robust security measures to protect your personal and financial information. Our encryption technology ensures that all transactions are secure and confidential, giving you complete confidence in your online transactions. With our platform, you can enjoy a wide range of benefits, including fast and reliable transactions, flexible payment options, and exceptional customer support. Our goal is to provide a seamless and enjoyable experience for all our users, and we strive to deliver on that promise with every interaction. Whether you're a seasoned user or new to our platform, we're committed to making your experience with us a positive and memorable one.
Our friendly platform is designed for desktop and mobile games, allowing you to enjoy your favorite games at any time and anywhere. Furthermore, our dedicated customer support team is available 24/7, providing assistance with any questions or issues you may encounter. Whether you're a casual gamer or a hardcore enthusiast, we're here to ensure your online gaming experience is seamless and enjoyable. Our team is committed to providing exceptional service, ensuring that you receive prompt and effective help whenever you need it. We're passionate about delivering an exceptional user experience, and we're always looking for ways to improve and innovate. By joining play exchange today, you'll not only gain access to a vast library of games but also become part of a vibrant community of gamers. Our platform is constantly updated with new and exciting content, including thrilling promotions and endless entertainment options. Whether you're looking for a quick gaming session or a marathon gaming session, we've got you covered. So why wait? Sign up with play exchange today and take your online gaming experience to the next level. With our user-friendly platform, dedicated customer support, and exciting promotions, you'll be hooked from the very start.